Echelon Elite Mobile Detailing

Effective Date: May 28, 2026

At Echelon Elite Mobile Detailing, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you interact with our website, booking platform, social media pages, advertisements, and detailing or pressure washing services.

By using our website or booking services, you agree to the practices outlined below.

1. Information We Collect

We may collect the following types of information when you interact with our business:

Personal Information

• Full name

• Phone number

• Email address

• Service address

• Vehicle information

• Payment information

• Appointment details

• Photos related to service requests

Automatically Collected Information

When visiting our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

• Referral sources

• Cookies and analytics data

2. How We Use Your Information

We use collected information to:

• Schedule and manage appointments

• Provide detailing and pressure washing services

• Process payments

• Communicate appointment updates

• Send estimates and invoices

• Improve customer experience

• Provide customer support

• Send promotional emails, SMS messages, or special announcements

• Improve website performance and advertising campaigns

• Maintain business records and service history

3. SMS & Marketing Communications

By providing your phone number or email address, you consent to receive:

• Appointment confirmations

• Appointment reminders

• Service updates

• Promotional offers

• Customer follow-ups

Message and data rates may apply. You may opt out of marketing communications at any time by replying “STOP” to text messages or contacting us directly.

4. Payment Information

Payments may be processed through secure third-party payment providers. We do not store complete credit card or banking information on our servers.

5. Cookies & Tracking Technologies

Our website may use cookies, pixels, and analytics tools to:

• Improve website functionality

• Analyze traffic and user behavior

• Measure advertising performance

• Customize user experience

You may disable cookies through your browser settings, though some features may not function properly.

6. Sharing of Information

We do not sell or rent your personal information.

We may share limited information with trusted third-party providers only when necessary for:

• Payment processing

• Booking management

• Website hosting

• Marketing services

• Analytics services

• Customer communication systems

These providers are required to maintain confidentiality and security standards.

7. Service Photos & Media

Echelon Elite Mobile Detailing may photograph or record vehicles, boats, aircraft, properties, or service results for:

• Quality assurance

• Training purposes

• Marketing and promotional content

• Social media posts

• Portfolio displays

We will never intentionally disclose sensitive personal information visible within a vehicle or property. Clients may request that media not be used publicly by notifying us before service begins.

8. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, misuse, or alteration. However, no internet transmission or electronic storage system can be guaranteed 100% secure.

9. Your Rights

Depending on your location, you may have rights to:

• Request access to your personal data

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent for marketing communications

To request any privacy-related action, contact us directly.

10. Third-Party Links

Our website or booking platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

11. Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon posting to our website.

13. Contact Information

Echelon Elite Mobile Detailing Official Website

Phone: 704-779-4676
Website: www.echelon-elite.com
Booking Link: Book Services Online

If you have questions regarding this Privacy Policy or how your information is handled, please contact us directly.